finalmouse Privacy Policy for Philippine Players

When you register and use the finalmouse platform, we collect certain personal information that is necessary to operate your account and comply with applicable Philippine regulations. This includes your full name, date of birth, email address, mobile number, and residential address in the Philippines. We also collect financial information such as your preferred payment method and transaction history, which is required to process deposits and withdrawals in Philippine pesos. During the identity verification process, we may request a government-issued ID, such as a Philippine passport, driver's licence, or SSS card, to confirm your identity and age eligibility. Additionally, we collect technical data such as your device type, browser, IP address, and session activity to maintain platform security and improve your overall experience on mobile and desktop.

We only collect information that is directly relevant to providing you with a safe and functional entertainment platform. You are not required to provide information beyond what is needed for registration, verification, and account management. If you contact our support team, we may retain records of that correspondence to help resolve any follow-up queries efficiently. All data collection practices are carried out in accordance with the Data Privacy Act of 2012 of the Philippines and other applicable local regulations. We do not collect sensitive personal information beyond what is strictly necessary for age verification and responsible gaming compliance.

The personal information we collect is used primarily to create and manage your finalmouse account, process transactions, and deliver the platform features you have signed up for. We use your contact details to send you important account notifications, such as deposit confirmations, withdrawal updates, and security alerts — these communications are essential to your account and cannot be opted out of. Your identity and age verification data is used to ensure compliance with Philippine gaming regulations and to uphold our responsible gaming commitments. We may use aggregated, anonymised usage data to analyse platform performance, identify technical issues, and improve the overall experience for Filipino members. If you have opted in to receive promotional communications, we may use your email address or mobile number to inform you of relevant offers available on the Promotion page; you may withdraw this consent at any time by contacting our support team.

We do not use your personal data for automated decision-making that produces legal or similarly significant effects without human review. Your data is never sold, rented, or traded to third-party advertisers or marketing companies. We may share limited data with trusted service providers — such as payment processors and identity verification partners — solely to the extent necessary to deliver platform services, and all such partners are bound by strict confidentiality obligations. Any sharing of data with regulatory authorities will only occur where we are legally required to do so under Philippine law. We review our data use practices regularly to ensure they remain proportionate and aligned with the purposes stated in this policy.

finalmouse stores your personal data on secure servers using industry-standard encryption to protect it from unauthorised access, disclosure, or loss. Access to personal data is restricted to authorised personnel who require it to perform their job functions, and all staff with data access are subject to confidentiality obligations. We use secure socket layer (SSL) technology across the entire platform to encrypt data transmitted between your device and our servers, whether you are accessing finalmouse on mobile or desktop. Our security infrastructure is regularly reviewed and updated to address emerging threats and maintain the integrity of your account information. In the unlikely event of a data breach that affects your personal information, we will notify you and the relevant Philippine authorities in accordance with the requirements of the Data Privacy Act of 2012.

We retain your personal data for as long as your account remains active and for a reasonable period thereafter as required by applicable Philippine regulations and our internal record-keeping obligations. When your data is no longer required, it is securely deleted or anonymised in line with our data retention schedule. You may request the deletion of your personal data by contacting our support team at [email protected], subject to any legal retention requirements that may apply. We do not store payment card details on our servers; all card transactions are handled by our certified payment processing partners. Our commitment to data security is an ongoing process, and we invest continuously in the tools and practices needed to keep your information safe.

As a Filipino member of the finalmouse platform, you have the right to access the personal information we hold about you, request corrections to any inaccurate data, and ask us to delete your data where there is no legal basis for continued retention. You may also request a copy of your personal data in a portable format, or object to certain types of processing where permitted under Philippine law. To exercise any of these rights, please contact our support team directly at [email protected] with your account details and a clear description of your request; we aim to respond within a reasonable timeframe. If you believe your data privacy rights have been violated, you have the right to lodge a complaint with the National Privacy Commission of the Philippines. We take all such requests and complaints seriously and will cooperate fully with any investigation by the relevant authorities.

You may update your contact details and communication preferences at any time through your account settings or by reaching out to our support team. If you wish to close your account, please contact us and we will process your request in accordance with our account closure procedures and applicable data retention obligations. For questions about responsible gaming tools such as deposit limits and self-exclusion, please visit our Responsible Gaming page or the FAQ page for detailed guidance. We are committed to making it straightforward for every Filipino member to understand and exercise their data privacy rights. This Privacy Policy may be updated from time to time; the most current version will always be available on this page, and continued use of the platform constitutes acceptance of any updates.